This website is owned and operated by URBAN FITNESS CART SPORT EQUIPMENT TRADING L.L.C. ("Urban Fitness Cart," "we," "us," or "our"), located at urbanfitnesscart.com (the "Website").
By accessing or placing an order on the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Website.
You agree that you will not access or attempt to access the Website other than through the interface provided by Urban Fitness Cart, unless specifically permitted in a separate written agreement signed by an authorized representative of Urban Fitness Cart. You are solely responsible for any breach of your obligations under these Terms and for the consequences (including any loss or damage Urban Fitness Cart may suffer) of any such breach.
Urban Fitness Cart reserves the right to correct errors or inaccuracies on the Website and to change or update information relating to prices, availability, and product descriptions at any time. The applicable terms are those in effect on the Website at the time an order is placed.
Material posted on the Website constitutes an offer to purchase the products presented ("Offer"). Urban Fitness Cart reserves the right to reject, correct, cancel, or terminate any Offer for any reason, without notice, and/or to limit the quantity purchasable of any item. The order you submit through the Website constitutes your order ("Order"). An order acknowledgement email confirms receipt of your order only — it is not acceptance of your order. All orders are subject to acceptance by us.
Urban Fitness Cart's "Normal Price" is generally the manufacturer's or supplier's recommended retail price and may include carriage where applicable. For imported and own-branded products, our "Normal Price" is based on equivalent products in the market and is available on request.
If a pricing error is discovered, or an order is placed at an incorrect price, we will, at our discretion, either contact you to confirm whether you wish to proceed at the correct price or cancel the order, or notify you that the order has been cancelled. We are not obliged to supply goods at an incorrect price.
Products and prices are valid as long as they are displayed on the Website, other than for special offers. If an item you ordered becomes unavailable, we will notify you and either:
The remainder of your order will be processed and shipped as normal, subject to your confirmation.
Delivery times shown on the Website are counted from the date payment is confirmed (card payments) or from the order confirmation email (cash on delivery). Delays may result from local holidays, sales periods, weekends, or other events outside Urban Fitness Cart's control. For full details on delivery coverage, rates, timelines, and installation, please see our Delivery & Return policy.
Return and refund requests are subject to the conditions, timelines, and item-specific requirements set out in our Delivery & Return policy. Approved refunds are processed to the original payment method in accordance with that policy.
Warranty coverage varies by product category and is set out in full in our Warranty Policy. Please refer to that page for the applicable warranty period, coverage, and claims process for your product.
Our Price Match Guarantee applies to the standard, publicly listed prices of identical, in-stock items sold by authorized UAE retailers, and is available in the UAE only. We make a genuine best effort to match these prices; however, matching is provided at our discretion and does not apply to promotional codes, checkout coupons, clearance or liquidation pricing, or personalized discounts offered by other retailers. Qualifying purchases made directly through Urban Fitness Cart continue to include our standard full warranty support and complimentary installation services, where applicable.
While we take reasonable care to keep the Website, inventory availability, product information, and pricing accurate and up to date, technical errors, system glitches, or synchronization delays may occasionally cause incorrect information to display. We reserve the right to correct such errors at any time and are not obliged to honor an order placed on the basis of a technical or system error.
Your personal information is handled in accordance with our Privacy Policy. We do not sell your data, and we share it only with trusted partners as necessary to process and deliver your order (such as payment processors and delivery providers). You may opt out of receiving marketing communications about other Urban Fitness Cart products and services at any time by contacting us.
We take customer feedback seriously and aim to provide the best possible service. If you have a complaint, please contact us.
All content on the Website — including text, images, logos, and branding — is the property of Urban Fitness Cart or its licensors and may not be used, reproduced, or distributed without prior written permission.
The use of fitness equipment and related accessories carries inherent risks. To the fullest extent permitted by law, Urban Fitness Cart shall not be held liable for any personal injury, property damage, or loss arising from the use, misuse, or improper maintenance of any equipment purchased through the Website. Customers are responsible for using all equipment in accordance with the manufacturer's instructions and safety guidelines.
We endeavor to keep product information as accurate and up to date as possible; however, specifications are subject to change without notice. Product photographs are intended to illustrate the general model and may occasionally not reflect the exact product as sold. Unless specifically stated, weights, bars, and other accessories shown in photographs are not included.
For goods where stock availability is not shown on the Website, we will contact you by email or phone if the item is not immediately available, and you may choose to wait for restock or cancel in accordance with our Delivery & Return policy; any payment already collected will be refunded accordingly.
While every effort is made to keep the Website free of viruses, Urban Fitness Cart accepts no liability for viruses or related damage arising from use of the Website.
These Terms are governed by the laws of the United Arab Emirates, regardless of the country or region from which you access or order from the Website. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.
We may update these Terms and Conditions from time to time. The version in effect on the Website at the time you place an order will apply to that order.
Nothing in these Terms and Conditions affects your statutory rights.
